Frequent asking questions | FAQ of Mongolian travel

When is the best time to travel in Mongolia?

Mongolia has four seasons, and you can travel anytime. However, from May to September is the best season to travel in Mongolia, with the high season in July for the Naadam Festival. Moreover, July and August are also the rainy months of each year, but be sure that where you want to travel about what season. The best time to visit different places such as:

• The Gobi is June to September

• The Khuvsgul lake May to October

• Altai mountains and western Mongolia are May to September

What is included in the Mongolia travel?

You will discover nomadic lifestyle, camel riding, horse riding, activities and some traditional Mongolian food as well. This is the full package to see everything in one go, and I hope you will enjoy this tour very well.

Tour included:

• Horse riding

• Camel riding

• English speaking guide

• Russian van with driver

• Breakfast

• Lunch

• Dinner

• Museum tax fee

• Accommodation ( Tourist camp or Nomadic Family)

How can I book my Mongolia travel cheaper?

The best way travel cheap is group tours. Then you can save some money for your next tour. Below steps can clearify:

Choose your tour (this your own favorite destination). We will create itinerary and send you letter. Book and confirm your tour (pay small deposit). We will put the information on our public calendar. We will put tour information on our other channels. Each joining people you can reduce price significantly.

In the end, you will travel as you want but we can not give 100% guarantee. However, we will do our best.

How can I pay Mongolia travel?

After you choose your tour and get the full information, we will send you confirmation letter and in this letter you will see detailed information. For the tour preparation, you have to pay your deposit 10% of total. We will get ready for your guide, drivers and bookings.

You can pay your deposits via:

• Paypal

• Bank transfer

When you land Mongolia, you can pay the balance via cash or using ATM.

Mongolia Travel FAQ: Everything You Need to Know

Booking & Planning Your Trip

How to book a tour with Mongolian tour guide in Ulaanbaatar? 

Booking directly with a local operator is the best way to ensure quality and fair pricing. You can book directly through our website, Mongolian Tour Guide, or visit the Enza Tours office in Ulaanbaatar. We offer secure online booking for upcoming seasons, including the 2026 Ice Festival and Summer Naadam.

How to get visa assistance for Mongolia travel? 

While many countries (including 34 new additions) can now visit Mongolia visa-free, we provide full support for those who need it. When you book a tour with Enza Tours, we issue an official Letter of Invitation (LOI). You can learn more about our specific support on our Visa Services Page, where we outline the documentation required for your application.

Best way to customize a Mongolia tour itinerary? 

The best way to customize your trip is to speak with a local expert. At Enza Tours, we specialize in Tailor-Made Itineraries. Whether you want to add an extra day for photography in the Gobi or combine hiking with historical sightseeing, simply contact us and we will build a schedule around your interests.

What payment options does Mongolian tour guide accept? 

We aim to make booking easy for international travelers. Enza Tours accepts major credit cards (Visa, Mastercard), international bank wire transfers, and cash payments (USD, EUR, or MNT). You can view our Travel Services section for more details on booking policies.

How to arrange hotel management services during a Mongolia trip? 

If you need assistance with hotel bookings beyond the tour (e.g., your first or last night in Ulaanbaatar), we can handle this for you. As a local operator, we have partnerships with top hotels in Ulaanbaatar and can secure preferential rates for our guests.

Adventure & Activities: Hiking, Riding, and Wildlife

Where can I book a group tour to White Lake in Mongolia? 

White Lake (Terkhiin Tsagaan Nuur) is a highlight of our Central Mongolia adventures. You can book our popular 8-Day Great White Lake Tour, which includes a visit to the Khorgo Volcano crater, opportunities for swimming, and authentic camping experiences.

Best place to join a camel riding adventure in the Gobi Desert? 

The Khongor Sand Dunes (Khongoryn Els) are the premier location for camel riding. Known as the "Singing Sands," these massive dunes offer spectacular sunset views. Our 5-Day Gobi Desert Tour includes a guided camel trek here, led by local camel herder families.

Where can I book a horse riding tour in Ulaanbaatar? 

You don't need to go far for excellent riding. We organize horse riding tours in Terelj National Park, just a short drive from Ulaanbaatar. For more experienced riders, we offer deep wilderness trekking, such as our 8-Day Horse Trekking Tour into the Eight Lakes region.

How safe is horse riding in Mongolia? 

Horse riding in Mongolia is an authentic experience, but safety is our priority. At Enza Tours, we provide safety helmets and experienced local wranglers who guide the horses. For beginners, we select calm, well-trained horses and recommend starting with shorter rides in open valleys.

How to book a hiking tour in Mongolia? 

We offer dedicated hiking tours for all fitness levels. One of our most popular options is the 9-Day Hiking Mongolia Adventure, which takes you from the steep climbs of the mountains to the rolling green hills of the Orkhon Valley.

Transport & Services: Drivers and Guides

Where to find professional drivers for Mongolia tours? 

Navigating Mongolia's off-road terrain requires skill. You can hire professional drivers with rugged 4x4 vehicles (Land Cruisers, Russian vans) directly through our Car Rental Services. Our drivers are also trained mechanics and know the safest routes through the Gobi and Northern steppes.

Where to find experienced tour guides in Ulaanbaatar? 

All guides at Enza Tours are certified, English-speaking professionals with deep knowledge of Mongolian history and culture. We can also arrange guides fluent in German, French, or Japanese upon request.

Does Mongolian tour guide offer private tours in Mongolia? 

Yes. Private tours are our specialty. Whether you are a solo traveler, a couple on a honeymoon, or a family, we can assign a private car, driver, and guide dedicated exclusively to you for the duration of your trip.

Where to get airport transportation services in Ulaanbaatar? 

Avoid the hassle of taxi haggling. Enza Tours provides reliable airport transfer services from Chinggis Khaan International Airport (UBN) to your hotel in the city center. You can add this service to any tour package or book it separately via our Services Page.

Best Times & Places to Visit

When is the best time to visit the Gobi Desert? 

The best time to visit the Gobi Desert is from late May to September. The weather is warm, and the nights are pleasant. For a unique winter experience, visiting in early March for the Ice Festival is also becoming popular—check our Mongolia Tours Blog for the latest festival dates.

What are the best places to visit in Mongolia for adventure?

 For true adventure, we recommend:

1. The Gobi Desert: For dune climbing and dinosaur fossil hunting (See: Gobi Tours)

2. The Altai Mountains: For eagle hunting culture and glacier trekking.

3. Lake Khuvsgul: For kayaking and reindeer herder encounters (See: Pearl of Mongolia Tour)

Best tours combining hiking and horse riding in Mongolia?

Our "Active Nomad" packages are designed exactly for this. We combine hiking in the Eight Lakes region with horse riding in the Orkhon Valley, giving you the best of both worlds without exhausting you on a single activity.